Rental Information and Planning : COVID-19 update
We at North Shore Realty wish to reassure you that your health and safety remain our top priority. Below are some updates from our rental company to help you do so during this time of uncertainty. As always we are here for your questions and/or concerns - please call us at 843-272-1770 or 800-458-5387.
Minimal Contact Check In Process (Curb side check-in!)
If you arrive prior to your designated check-in time please call us with a number we can text or call as your condo becomes available.If you do not hear from us prior to your scheduled check-in time please come to the office at your scheduled check in time.
We are offering curb side check in service! We will bring your sanitized rental package to you and you do not need to get out of your car!
Upon arrival at the office - please call with your name and we will bring your sanitized check in package to your car.
The Safety of Our Renters and Staff
We have always strived to maintain a safe and clean space for our guest, owners and staff. All condos are going through an updated sanitization and cleaning procedure during this time and we are actively keeping surfaces and areas clean to ensure the safety of everyone. We are spending more time on high touch surfaces such as light switches and remotes. Please be patient with us during this time as our housekeepers are taking extra steps and time to ensure your unit is up to our standards.
Our condo rentals include sheets and towels for daily and weekly rentals. These items are changed after each rental. We use an off-site professional housekeeping and laundry service.
Our Beaches are open. The Governor of SC does ask that we all practice social distancing. Restaurants are allowed to offer indoor and outdoor seating. The Governor has allowed pools, spas etc to open. Please check the web site on you property page for updates on which pools are open and HOA restrictions.
Booking a Vacation
We are accepting reservations up to 365 days out. Please call us at 843-272-1770 or 800-458-5387 to book your vacation now! You may also book on line.
If for some reason you are sick and unable due to COVID-19, we are offering an opportunity to receive a FULL credit applied to a future reservation within 365 days of your current reservation. This offer applies to reservation changes 45 days prior to your scheculed reservation arrival dates. Please call 800-458-5387 to find availability and reschedule. If the new dates cost more there will be an additional charge. This applies to short term rentals booked directly through North Shore Realty. Please refer to your contract if you wish to cancel without accepting the credit. This is not available for long term winter rentals.
We suggest purchasing Travel Insurance when you book your reservation. If you purchased Travel Insurance from Travel Guard,have questions or need to cancel, please give them a call at 1.800.826.5248 or view information at Travel Guard
Social Distancing/Face Coverings
The City of North Myrtle Beach requires face coverings in public places such as grocery stores, retail shops etc. Many HOA's are requesting face coverings in elevator and other close areas. Please be aware of your surroundings and respect others. Social distancing is requested in all areas.