Rental Information and Planning : COVID-19 updateCoronavirus (COVID-19) Travel Update
We at North Shore Realty wish to reassure you that your health and safety remain our top priority. Below are some updates from our rental company to help you do so during this time of uncertainty. As always we are here for your questions and/or concerns - please call us at 843-272-1770 or 800-458-5387.
Our Beaches are open. The Governor of SC does ask that we all practice social distancing. Restaurants are allowed to offer indoor and outdoor seating. The Governor has allowed pools, spas etc to open. Please check the web site on you property page for updates on which pools are open and HOA restrictions.
Booking a Vacation
We are accepting reservations up to 365 days out. Please call us at 843-272-1770 or 800-458-5387 to book your vacation now! You may also book on line. Don't worry - If your stay is between today and June 20, and cannot travel because COVID-19, we are offering a Full Credit toward a future stay within 365 days of original arrival. At this time rates are substantially discounted! This will not last long.
Already have a reservation - Cancelling or Rescheduling?
If for some reason you do not wish to travel due to COVID-19 and are unable to travel due to COVID-19, we are offering an opportunity to receive a FULL credit applied to a future reservation within 365 days of your current reservation. Please call 800-458-5387 to find availability and reschedule. If the new dates cost more there will be an additional charge. This applies to short term rentals booked directly through North Shore Realty and any booking engine. We do not believe any rescheduling will be needed for stays after May 16th however we will be monitoring and adjusting if the time comes. Please refer to your contract if you wish to cancel without accepting the credit.
If you purchased Travel Insurance from Travel Guard, please give them a call at 1.800.826.5248 or view information at https://www.travelguard.com/travel-insurance.
The Safety of Our Renters
We have always strived to maintain a safe and clean space for our renters, owners, and guests. All condos are going through an updated sanitization and cleaning procedure during this time and we are actively keeping surfaces and areas clean to ensure the safety of everyone. Please be patient with us during this time as our housekeepers are taking extra steps and time to ensure your unit is up to our standards.
We are asking that one person from any party check-in. We are not able to allow more than one person at a time into the office.
If you arrive prior to your designated check in time please call us with a number we can text or call as your condo becomes available.If you do not hear from us prior to checkin time please send one member of your party to check in at the office.
We will have limited office hours during the month of May. We are personally double checking every unit.
We are always checking messages and available by email or online. Please call us with any quesitions! 800-458-5387