Rental Planning: Rental Information

Terms and Conditions

***We request that renters be at least 25 years old or older.***
Below are some of our terms and conditions. Additional terms may be found on the required rental contract. 

FULL PAYMENT MUST BE MADE 30 DAYS PRIOR TO ARRIVAL. Winter Rentals must pay ahead one month and have a $300 deposit held until the last month. Winter rentals agree they are responsible for payment for the entire rental period whether they occupy the unit or not. We accept Cash, Travelers Checks, Visa, Discover, and MasterCard. If you wish to pay by personal check, we will accept it up to 30 days before you are due to arrive. Personal checks will not be accepted any later than 30 days prior to your arrival. In the event the bank returns your check or your credit card is not accepted, your reservation will automatically be canceled unless certified funds are received within 3 days to replace the disputed payment. An administrative fee of $50.00 will be charged for all returned checks. All down payments must be received within 10 days of making a reservation.
Reservation Policy:
Within ten working days of making your reservation we require a rental deposit 35% of the total reservation cost. If the deposit and this rental contract have not been received within 10 days, your reservation is canceled and you will be charged a $105.00 cancellation fee. Reservations made less than thirty days of the rental date require payment in full on a credit card at the time of booking. All reservations require a credit card to hold the booking. We reserve the right to relocate your reservation to a similar unit of size and price (note: discounted reservations cannot be relocated unless another property offers the same discounted rate) should your unit not be available due to owner conflict/request/sale/repair or circumstances beyond our control we will try to notify you of any changes by mail or phone (time permitting). If no arrangements deemed satisfactory by the rental company can be made, a full refund will be given. All reservations must be paid in full 30 days prior to arrival. If down payments have been made and no final payment or written cancelation received 30 days prior to arrival your credit card will be charged for full payment. If your signed insurance decision has not been received within 10 days of the date you reserved the condo, you will no longer be able to purchase the travel insurance through our company. Rentals made through owners, at discounted rate or specials, owners website rentals, VRBO or similar are for the specific property booked. There may be additional charges if renters choose to be moved for any reason. By choosing a last minute special the renter understands and agrees that the rate is unit specific and may not be moved.
Cancellation Policy:
If any circumstances make it necessary for you to cancel a reservation, please give us advance notice so that we may re-rent the unit. If your reservation is canceled in writing 30 days prior to your reservation date, your down payment will be refunded less a $105.00 cancelation fee. Any reservation canceled less than 30 days of the reservation date will forfeit all payments. We offer travel insurance through Travel Guard. For more information call 877.249.5376 and refer to product number 008573. Winter Monthly rentals require a 60-day written notice for cancellations. If Winter Rentals are canceled less than 60 days prior to arrival all monies will be forfeited.
Security Deposits:
Guests are responsible for any damages that occur as a result of their occupancy, other than normal wear and tear, including household furnishings, moving of furniture or fixtures, garbage disposal, carpets, smoking, stopped up toilets, etc. A security deposit of $500 or valid credit card is required for all rentals. Cash will not be refunded at check out. Renters agree to allow North Shore Realty, Inc. to charge the credit card for any damages that were not reported on arrival. Note: Upon arrival inspect your unit carefully in case something has been overlooked and report it to the office. Any damage to your condo during your stay must be reported to the office immediately. All of our units are non-smoking, there is a cleaning charge for any unit determined by management “smoked in” will be no less than $300.00.
Hold Harmless:
Renters and their guest agree to hold North Shore Realty,Inc, their employees, rental homeowners and HOA's harmless from claims of sickness, disease,accidents and other like situations not limited to COVID-19,pandemic situations, accidental fall and similiar unknowns.
Severe Weather:
In cases of hurricanes, the State of SC may issue a mandatory evacuation notice. Accommodation refunds will not be refunded by North Shore Realty, Inc. We will not refund any payments in the event of a hurricane. No refunds will be made due to weather conditions. We offer Travel Insurance through Travel Guard and strongly suggest renters purchase the insurance.
All units do not have phone lines. Long distance calls are not allowed.
If state, local or county sales or accommodations tax increase, any additional tax is the responsibility of the renter.
No pets are allowed in rental accommodations or on rental property.
If pets are found on the premises, there will be an automatic charge of no less than $150.00 per day the pet was on the property or in the rental unit and rental will be terminated immediately without refund (the unit will have to be vacated immediately). Any additional charges will be determined by the rental company.
Rental Down-payments and deposits:
North Shore Realty, Inc. shall maintain all rental funds received from renters in an interest-bearing trust account. Such interest shall accrue to the benefit of North Shore Realty, Inc. in exchange for North Shore Realty, Inc. administration and management of the trust account.
Family Groups:
A family is defined as parents, their children, and relatives. Our accommodations are designed for family use. All children must be supervised. If any occupancy is more than the stated capacity or if the tenants are unruly or if other objectionable activity is carried on; all tenants will be asked to leave without a refund. (This policy is enforced without exception.) Anyone renting as a family other than stated will not be admitted to the rental unit and will forfeit their rental deposit. We request that renters be at least 25 years old or older.
Condominium Capacity:
Most one-bedroom units sleep 4, most two bedroom units sleep 6, three bedroom units sleep 8, and four bedroom units sleep 10. Please verify capacity prior to making a reservation.
Personal Property:
North Shore Realty, Inc. and/or the owner of the property, and/or the HOA are not liable for any damages or injury incurred by a vacation guest during his/her stay, including acts of theft or vandalism to guest’s personal property or vehicle. Many of our condominium owners maintain a locked closet or storage area. Please respect these locked areas. They are not included in your rental. 
If you are in a group with multiple units, please do not take any items from one condo to another (i.e.glassware, plates, etc.). You will be responsible for any misplaced items.Blinds should be in the open positions before attempting to draw them. If balcony doors are left open, please make sure blinds are drawn past open areas since wind will cause damage to the blinds. Do not take blankets, towels or bed covers to the beach.
Do not set the air conditioning temperature below 70 degrees Fahrenheit in your unit or the air conditioning system will freeze and have to be repaired. You may be responsible for repair. All of our properties are  privately owned vacation home and reflect the taste of the property owner. All vacation units are set up for light housekeeping with cooking and eating utensils, pillows, blankets and bedspreads are provided. We are unable to make any changes to furnishings or appliances (including TV’s etc). On departure, all kitchen cookware, tableware and silverware must be left cleaned and ready for the next rental. We cannot refund for problems with any kitchen ware not properly cleaned by previous renters. Some owners supply extra towels, beach chairs and beach towels for your convenience. On departure, these must be left cleaned.
Personal Toiletries:
We will supply you with a small welcome package of toilet paper, bath soap, and trash liners; however, we do not replace these items during your stay. Cleaning products, etc. are not provided in our properties. 
Maintenance: Every effort is made to keep each property and its equipment in good working order. All appliances, equipment and systems in our units are maintained in good working order, but are not guaranteed to be free from breakdown. Any breakdown must be reported to the office immediately and we will repair as soon as possible. We reserve the right to repair or inspect any property as deemed necessary by North Shore Realty, Inc. (There will be no adjustments for breakdowns, including TVs, DVD’s, washers, elevators etc.) We reserve the right to move any renter to another property if necessary without adjustments to rental rates. North Shore Realty staff or service professionals will be allowed to enter the property whenever deemed necessary.
Late Arrivals:
Please notify the office if you plan to check in after 4:30 p.m. or on Sunday. You must come to the office and officially check in by noon of the next working day. When arranging a late or Sunday check-in, please let the office know if you will need sheets for the sleeper sofa as they are not automatically placed in the units.We cannot allow late or Sunday check-ins without receipt of the signed rental contract.
Check-in time is 3:00 PM. at our office. (4:00pm for booking engine reservations) We cannot guarantee any early check-ins. If you agree to check in early you understand the rental cleanliness has not been through a final inspection and cannot be guaranteed. Checkout time is at 10:00 AM or earlier. Please inform the office if you plan to check out earlier than 10:00 a.m. Sorry, we do not offer a late checkout. Renters not vacating the rental unit by checkout time will be charged $70.00 per hour after 10.00am. We do not prorate the minutes. Please notify the office if there is a problem with your check out so that we may help you avoid extra charges. There are no exceptions unless in writing by the office.
Departure Cleaning:
We provide departure cleaning for your convenience. Departure cleaning is a surface clean. You are responsible for cleaning the kitchenware and removal of all garbage. All kitchenware must be put away clean. There will be a charge of no less than $50 for garbage removal or dishwashing.

Please Note:
Although every precaution during printing is taken, North Shore Realty, Inc. is not responsible for errors in descriptions, brochures or confirmations. Rates and descriptions are subject to correction and change without notice. Full Terms and Conditions are listed on the nonnegotiable rental contract.